Privacy Policy
Paradisco productions is subject to the personal data legislation, and any processing of personal information that takes place in compliance with the Danish act on the processing of personal data.
Paradisco productions should be regarded as the data controller responsible for the information recorded about customers and visitors to the website.
Paradisco productions collects information about you in a variety of ways linked to your use of the website. This policy describes the type of information we collect, how we process it and who to contact if you have any questions or comments about our guidelines. We aim to have a fair and transparent data processing.
Processing of personal information
The information we collect and use includes:
· Contact details: name, e-mail address, address and phone number
· Transaction data
· Website traffic data
Your personal information will be collected in one or more of the instances below:
· When you complete a purchase in our online shop
· When you communicate with us via the contact form
· When you register to receive our newsletter
· When you take part in competitions
We store your personal information for the following business purposes:
· Processing your purchase and providing our service
· Managing your order
· Statistics and analysis
Collecting, processing and storing information
We only collect and process personal information about you that is relevant for the purposes defined above, and only store such personal information necessary to run our business.
We check and update personal information
We check that the personal information we process about you is not incorrect or misleading. Since our service depends on your particulars being correct and up to date, please advise us of any relevant changes to your details. You can use the contact information to notify us of your changes.
How long we keep personal information
Personal information collected through a purchase on our website or via the contact form is kept together with your order for five years from the end of the financial year. This is in relation to cf. Section 10 of the Danish bookkeeping act, after which time the information is deleted.
Who we share personal information with
Our website is run by WordPress. The system processes information through third-party plugins, API’s and hosting companies. Any data collected will be used in accordance with GDPR requirements.
Whenever you complete a purchase in our online shop, your personal information will be passed on to the payment service providers Paypal or Epay.
We protect your personal information and only disclose personal information to those of our entrusted employees and business partners that need to know the information in relation to order handling, administration and bookkeeping or to provide services available to the Paradisco Productions website, and that have agreed not to disclose the information to others.
We use third-party CRM operating systems necessary to run our business. These systems comply with GDPR requirements.
Visiting our website
Like most website operators, we collect non-personal information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Paradisco Productions purpose in collecting non-personal information is to better understand how visitors use our website.
We may collect potential personal information like IP addresses from users leaving comments on paradisco-productions.com blog. Paradisco Productions only discloses commenter IP addresses under the same circumstances that it uses and discloses personal information, except that commenter IP addresses and email addresses, are visible and disclosed to the Paradisco Productions where the comment was left.
Your rights
You have the right to see, edit or delete the personal information we have about you. You can request to receive an exported file of the personal data, including any data you have provided to us. You can also request that we erase any personal data we hold about you. Please note, that this does not include the data we are obliged to keep for administrative, legal, or security purposes.
Please send an email to tina@paradisco-productions.com with your request.
Right to complain
If you wish to complain about the processing of your personal information, you can always contact us by sending an email to tina@paradisco-productions.com
Statistics
Paradisco Productions collects statistics about the behaviour of our website visitors through Google Analytics and we may provide non-personal information to entrusted third party business partners in order to analyse and improve our business.
Remarketing
We use remarketing services such as Google, Facebook and Instagram to advertise. Of course, any data collected will be used in accordance with our own, Google and Facebook’s privacy policies.
We send out newsletters via MailChimp. You need to register to receive our newsletter, complying with GDPR requirements.
Cookies, purpose and relevance
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. If we put cookies in place, it will be to help Paradisco Productions identify and analyse visitors, the usage of the website, and the website access preferences.
Before we place any cookies on your equipment, we will ask for your consent. If you do not wish to have cookies placed on your computer, you should set your browser to refuse cookies.
Security
We take all measures reasonably necessary to protect against unauthorized parties gaining unauthorized access. In case of a data breach, we have procedures in place.
Paradisco productions will notify customers without undue delay after becoming aware of a data breach relating to personal data. We will describe the nature of the personal data breach and which data records are concerned. We will describe the measures taken to address the personal data breach including, where appropriate, measures to mitigate its possible adverse effects.
Amendment of guidelines
Paradisco Productions reserves the right to update and amend the guidelines in this policy. Whenever we do this, we will also correct the “Last updated” date below.
Last updated: 23rd of May 2018